Without truly knowing the demand for simulated golf in London Ontario, the husband and wife duo, Leo and Crissy, took a risk, trusted their guts and opened up a one-simulator unit. As the curiosity began to grow they knew they needed to get ahead of it, and that they did.
Leo and Crissy started this journey by renting a small unit in a plaza located on York and Rectory in the year of 2011. Within just one month, it became apparent that there was an unpredictable need for simulated golf, and they decided to expand into the unit beside the one they currently occupied. Two simulators, two kids and very busy twelve-hour days are how they finished off their first indoor golf season.
In September of 2012, a unit that would allow much more opportunities became available in east London. All of a sudden they had four simulators, began offering small amounts of food, and they also acquired their liquor license at that time. Extreme Indoor Golf's indoor golf league began shorting after and exceeded everyone's expectations and has continued to grow this amazing close-knit community that Leo and Crissy have been so proud of.
In 2019, Leo and Crissy felt confident enough in the brand and space that they built for all, they acquired another simulator and did a full renovation. This included a re-brand, creating more space by tearing and rebuilding walls, new floors, a full paint job, an enlarged kitchen and most importantly, fully updated simulator technology. With small improvements yearly, we have continued to grow our customer base, league participants, many other regular golfers as well as people trying out simulated golf for the first time.
The staff that we have in place are very knowledgeable, experience and all have extraordinary customer service skills that has allowed people to make note and tell us compliments such as, "we've tried other simulator places but the way you are with your customers keeps me coming back to Extreme Indoor Golf".
Leo has been a business owner in London for more than 35 years. He has attended numerous golf simulator training sessions and has become exceptionally versed in the technology we use. Leo is the best behind-the-scenes asset for eiGOLF, and is always reliable to ensure all aspects of the business and the technology are running smoothly.
Crissy is our in-house manager and runs our very popular indoor golf league. She has over 30 years of experience in customer service and brings a special feeling of welcomeness into the eiGOLF facility. Crissy excels in building strong long-lasting relationships with her customers and staff. With experience as a Food and Beverage Manager at a local golf course, Crissy has been a vital part of managing our kitchen.
Leo and Crissy's daughters are also a huge part of eiGOLF's success. Their oldest Maria began working with eiGOLF doing customer services over 10 years ago, making customer connections anywhere she goes. After completing college in Toronto she gladly came back to help bring what she learned back into the business. Maria has a background in Graphic Design and utilizes both her design skills and organization skills to work in management with our amazing staff and day-to-day responsibilities. After graduating high school their youngest Darlene came in with a mission, to expand the kitchen and ensure that it runs smoothly. In 2019, Darlene worked very diligently on expanding our food and drink menu, with more exciting changes to come very soon.
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